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Technical Support - FAQ's -
Frequently
Asked
Questions
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| Pimlical won't launch
after upgrading to Java 1.6.26 - displays ERROR READING SYSTEM
ICON FILE......(new issue, June 2011) |
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There is a problem in this Java update - a Java class was
modified in a manner that makes the user and system icon
archives unreadable. You will need to upgrade to V-1.3.23 of
Pimlical (or later), or uninstall this Java update and install
an earlier update. If you have a custom icon collection, you
will need to re-import that collection after installing
1.3.23. |
| Google Calendar does
not seem to sync properly |
By default, Pimlical does not sync everything in the Pimlical
database to Google calendar. Changes made to calendar entries
you read from Google Calendar are synced back, but if you want
items in the local Pimlical database to migrate to Google
calendar, you need to assign the item to a Google calendar
category (those are the categories that begin with G_).
You can force Pimlical to put all items in Google calendars
also into the local database by setting the preference
AssignPimlicalCategoryToGC to true. See also
Google Calendars in the Help menu for a detailed
description of how it all works.
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How can I get contacts from Gmail into Pimlical Contacts
(or vice-versa) |
Right now there is no direct sync of contacts in Pimlical with
Gmail contacts, but you can import/export them in vCard
format. For Pimlical, you can use the free Palm Desktop
software (if you were a former Palm user, you most likely
already have that installed and pointing at the same folders
as Pimlical/Desktop) - download from
here if you need it. You can export the contacts
database in vCard format and then import it into Gmail
contacts, or vice-versa. If the palm Desktop is pointing at a
different location from Pimlical desktop, you can just copy
the Address.mdb file from the Address folder in the Palm
desktop installation into the corresponding Address folder in
the Pimlical folder (see help | About for path that Pimlical
is using for its data).
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Registration code does not work |
This just means that it does not match your registration name.
Go into Special menu, select Register Pimlical...
and right-click the box that has your registration name - you
should see a dialog with your hex codes and you can then email
tech support and use Edit/paste to paste in the hex codes.
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Pimlical installed, but on launch get error about no such
class "Main" |
Most likely you are running on 64-bit Win
Vista/7 and do not have the 32-bit version of the JVM
installed (it is installed by default on almost all machines,
but might have been inadvertently removed). Just download the
standard 32-bit JVM from:
http://www.java.com/en/download/index.jsp
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I need to change the UseGoogleExtendedProperties
Preference - how do I do this safely? Or - all my Floating
Events/Tasks appeared in today's schedule |
| Because Google's Android sync software
trashes the Extended Properties field in Google Calendar, you
can not use extended properties if you are syncing P/D
to P/A via Google Calendar. The default setting for this
preference in both P/A and P/D is now false which is
the safe setting, but has the undesirable side effect of
having to put all the special tags in the note field (these
are hidden in Pimlical of course, but will display in Google,
Outlook or any other calendar app as they do not know about
those tags. It appears that Google may have fixed this problem
in Android 4.0 in which case it would be possible to set both
P/D and P/A back to having true as the value of that
preference. HOWEVER, it is very important that if you
change this preference, you do it correctly as otherwise, you
can run into odd problems (such as all floating events/tasks -
even completed one's - appearing in today's schedule etc.). To
handle this in a safe manner, change the preference in
both applications and before a sync takes place, you
need to mark everything in Pimlical/Desktop as having been
modified so every item syncs to Google Calendar with the new
tag location. To do that, go into Advanced Find, hit Clear,
then hit Find, then hit Shift and leave the shift value at 0s
- in other words, you are going to shift EVERY event by 0s -
which of course leaves it unchanged - but it does set
the dirty/sync flag on every item so they will get synced into
Google with the new tag format. Alternatively, you could treat
this like a first time sync to google (rename and recreate
each google calendar, delete the ListOfSyncedUIDs.dat file in
the Pimlical folder and then sync to fill the Google
Calendars.
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Some Dialogs are cut off and don't display properly in
Windows |
This is a known issue in Java if you change the DPI resolution
of the screen to a value other than the default value. To get
larger text, rather than change the DPI resolution, go into
the screen settings (right-click desktop, select properties)
and change the font size of the various UI elements (menu,
dialogs, etc.) to make it more readable. A future release of
the JVM may address this issue in Windows.
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I use a proxy server and am having problems connecting to
Google Calendar |
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You can setup access via a temporary proxy server with
authentication. This is supported with a runtime option that
provides either just the proxy server name and port, or the
proxy server name, port, user name and password. Just make a
copy of the Pimlical launch icon, right-click and select
properties and add this run-time option: -proxy:{proxyServer},{proxyPort}
or -proxy:{proxyServer},{proxyPort},{proxyUser},{proxyPassword}.
As with any command option in Windows, be sure to enclose the
entire string in quotes if any spaces are present. If that
does not work, or you always go through a proxy server, look
at the useful information on this web page:
http://www.java.com/en/download/help/proxy_setup.xml which
covers setting up Java network access via a proxy server. |
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When syncing with Google Calendar get error: Google Batch
Operation Failures: # 1 failed with calendar item:........(The
event with given ID already exists.) |
This error can occur if Pimlical syncs with Google calendar
just seconds after an item in both calendars was deleted in
google calendar. It's a race condition because Google Calendar
has not actually finished the deletion. Just wait and repeat
the operation later and the error message should not occur.
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