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| DateBk5
for the Palm OS Platform - Frequently
Asked Questions Installation Issues
Compatibility Issues - Software
Compatibility Issues - Hardware & Devices
Upgrades, Other Versions, Future Releases
I have a great idea. How about adding support for...
Problems, Bugs, "How do I..." and Odd things
Installation Issues Why am I having trouble loading DateBk5 - HotSync often fails and hangs...? If you have a PalmPilot (V-2 OS), most likely you have a problem with memory fragmentation. Remember that even though you may appear to have enough total memory, it may still be too fragmented to load a large application like DateBk5. Try running a defragger (such as Deskfree's Recycle - see documentation). Memory fragmentation is no longer a problem with the Palm III and subsequent models, but with earlier models, a defragger may be necessary. The manual has extensive advice on how to address this problem. If you are experiencing this problem, make sure that you have no other programs actively running on your desktop as it is possible that the hotsync process can timeout if other applications are stealing too much time. If you are synching with USB and have the device plugged into a hub, plug it in DIRECTLY and not through a hub. A hub interferes with the timing and hotsync is very unforgiving and will often timeout as a result. I just installed DateBk5 but it says the 45-day trial period has already run out - what gives? The only way this can happen is if one of the three situations below has arisen:
The program only complains on the last half of each month, so if you encounter this problem you would be best off waiting to the first of the month at which point you will get a full two weeks to do the evaluation. DateBk5 has a separate trial period from DateBk3, so you get a full 45-day trial period even if you are currently a registered DateBk3 user. If you have registered and paid for DateBk5 and are waiting for receipt of your permanent registration code, but get this message when you enter your TEMPORARY registration code, then the problem is that more than 75 days have elapsed since the program was first installed. The temporary registration code only adds 30 days to the original 45-day trial period. Your permanent registration code typically arrives within 3-5 days after your receipt of the temporary registration code. Now that I've loaded DateBk5, can I get rid of the regular Datebook application? Not unless you are a power user. The built-in datebook application is stored in ROM (Read Only Memory) and cannot therefore be easily removed. The only downside is that when you do a Find, the built-in datebook application will also insist on searching the same database, but no harm is done by that and you can use FindIgnoreHack (freeware from most Palm software archives) to prevent that. Note that if you start the search while DateBk5 is running, DateBk5 will ALWAYS search the Datebook database before the built-in datebook application. Warning: there are now some third party applications that can remove the built-in datebook application from devices with Flash ROM. However, we recommend that you carefully assess your ability to perform the procedure and also make yourself fully aware of the consequences (especially if you run into trouble with the procedure!). Yes - many people run Datekb5 out of Flash Rom. If you have FlashBuilder or FlashPro, you can load DateBk5 into part of the 750k or so that is unused in the Palm's Flash Rom. But do NOT put the DateBk5DB preference database into ROM - it is frequently updated and must therefore remain in RAM. Why do I get a Null Handle/Disallowed Shortcut? error when I install DateBk5? This
error message indicates that there is some OTHER application installed
on your device with the same CreatorID and type as DateBk5. At this
point, there are only two things that are known to cause it: I just got a color device, but I can't see any colors or colors act "funny" - why? Colors can be applied to individual appointments or ToDo's by going into the DETAILS dialog, tapping on the FONT/Color selector and then selecting a color from the color palette. Colors can be assigned to categories in all four databases - appt, addr, Todo and Memo - for Appointments and ToDo's, select the item from the CAT. menu. For Addr/Memo categories, tap on SplitScreen DB Category in the split-screen menu (menu icon at top left). Tap on the [P] (profile) button to the right of the category name, and then tap on the Font/Color selector to set a default color for that category. There are other uses of color as well in DateBk5 so download the 110+ page manual and search for the word color to see all the other places where color is used. Note that the Palm OS does not technically support color in tables, but DateBk5 employs some clever "tricks" to get color to display properly. However, one side effect is that while EDITING colored text, you will see the text switch to Black and White (and possibly only on one line). Don't be concerned: the screen is redrawn neatly the instant you finish editing. Note that the Font option in the EDIT menu which sets a default font for ALL appointments and integrated ToDo's does NOT display the color palette as it would make no point really to set a default color for all appointments and ToDo's. I have a Handspring Visor and loaded dtbkplusstub.prc but my Visor instantly crashed, why? You inadvertently corrupted the dtbkplusstub.prc program itself. Most likely you are a NetScape user as it appears that only NetScape users have this problem. I suspect that Netscape is defaulting unknown file types to text and as a result ends up wordwrapping the file which of course instantly corrupts a binary file. Make SURE that this file is treated as a binary file type. Is there a program to edit the icons displayed in the monthly view - are there icon collections? There are now dozens of icon collections available for DateBk5, both color and monochrome. You can always search the software archives at software archives like Palm Gear (www.palmgear.com) or Handango (www.handango.com) or you can try these: Joby
Icons by Andres Platonoff C, available from www.jobyland.com
|
| A1 | 006692f292970000 |
| A2 | 006791f794970000 |
| A3 | 006791f791970000 |
| B1 | 00e692f292e70000 |
| B2 | 00e791f794e70000 |
| B3 | 00e791f791e70000 |
| C1 | 00e6828282e70000 |
| C2 | 00e7818784e70000 |
| C3 | 00e7818781e70000 |
If you are using monochrome icons, it's relatively simple to use an icon editor like dbIcon to create the A1, A2, A3 icons (especially if you have a high resolution screen and use high-density icons).
Why don't I see alarms and repeats on tasks from Outlook (or links from Outlook)?
Because these items are NOT synchronized from the Outlook database to the Palm database. DateBk5 merely uses whatever data is present in the Datebook and ToDo database. Since the native database has no method of storing alarm or repeat information on ToDo's (and no linking information in the Appt database), you will not see this information in DateBk5. If you set this information in DateBk5, it will make the round-trip through Outlook without losing anything, however.
How can I extract journals if I have a MAC?
DateBk user Jan Erik Moström has written a program that will extract the journals on a MAC running either the Palm Desktop or Now Up-To-Date. Information on this is available at: http://www.mostrom.pp.se/info/palm/scripts/scr0001.html.
I don't see any birthdays entered from the contacts database on a newer PalmOne device
Unlike all other Palm OS devices, PalmOne
uses proprietary PIM applications and databases on their newer devices along
with a big patch (the "DataManager Patch") which patches the Palm OS to try
and provide compatibility with regular Palm OS devices. In this case,
their proprietary calendar application reads the birthday field in their
proprietary contacts database - these features do not exist in the
standard PalmSource PIM apps and databases used on all other Palm OS
devices.
DateBk5 has its own birthday/anniversary handling feature which is
described in the DateBk5 user manual:
110+ page Manual: www.PimlicoSoftware.com/datebk5-v54a-manual.zip
Windows Executable: www.PimlicoSoftware.com/datebk5-v54a-manual.exe
(Just search for the word anniversary). If you put the 4-digit year
anywhere in the description field of a yearly repeat event, DateBk5 will
then display how old the person is or what the anniversary year is for the
item. You can also create custom, saved views of just the upcoming
birthdays, etc.
If you enter a lot of birthdays, it will likely be worth setting up a
Call/Action template so you can insert a birthday with just a few taps and
also have it automatically linked to the contact with the same name. Note
that PalmOne's conduits have some bizarre kludge to avoid duplicate
entries for birthdays whereby they automatically delete ALL prior
appointments that have the word 'birthday' in the description field (!).
See:
this link at PalmOne for details on this kludge.
Current plans (already implemented) are to incorporate support for this
field on newer PalmOne devices in the next major release of DateBk5.
Does DateBk5 works with Luach, LapTopHack, Select Day Hack or other Date Picker hacks?
Yes, but you need to set a
preference option to use the standard OS Date Picker rather than the enhanced
date picker now built-in DateBk5. Go to the Date/Time tab of the main
preferences panel and tap on the popup list underneath the Custom
pushbutton which normally reads: DateBk5 all days and change it to read OS
Date Dialog and your hacks will now work as designed.
Compatibility Issues - Hardware & Devices
Unless otherwise noted here, there are no compatibility issues to report. In general, all standard Palm OS functionality is always available. Proprietary features on devices are less likely to be supported, although this also depends on the popularity of the device and the efforts required to support them.
Vibrating/flashing alarms supported on OS4/5 devices
DateBk5 handles the Vibrating and Flashing Alarms itself in conjunction with the standard alarm manager, and not with the new Attention Manager of V-4.0 (which is incompatible with all Prior OS releases). Since it is not possible to support both the Alarm Manager and the Attention manager at the same time (there is not enough space in the first 64k segment), at this time, only the Alarm Manager is used and DateBk5 operates the Flashing LED and vibrating alarms at the same time the normal audible alarms would be generated. So don't expect the operation of DateBk5 to be identical to the manner in which the built-in datebook application handles alarms under OS 4.0. In particular, the option to handle vibrating/flashing alarms is in DateBk5's Alarm Preferences - the system preference setting is ignored (this allows these alarm settings to be included in saved views and easily turned on and off).
You must run the V-5.1b release or later as the UX-50 is not backwards compatible with other Clie's and so custom Clie code in V-5.1a was crashing on the UX-50.
Tungsten T5 and Treo650 Devices
You must run the latest V-5.4a release (or later) as the T5 has serious problems with the "DataManager patch" (see note below on T3). With the non-volatile memory on the T5 (and Tre650), the DataManager patch is now unacceptably slow. It is also buggy and will randomly crash underneath any earlier version of Datebk5 (and many other third party apps too), so using V-5.4, s4 or later is important. This release talks directly to the proprietary Calendar, Contacts and Memo databases, thereby bypassing the patch code and provides good performance and stability. It is not practical at this time to deal with the proprietary ToDO databases, although this will be addressed in the near future to provide better compatibility with PalmOne's proprietary databases.
It is, however, also essential that you go to PalmOne's website and download their latest set of fixes for bugs in the ROM and check back on a regular basis for other fixes for that device.
The VFSDBCache.c error is a bogus error that occurs due to a bug in the PalmOne DataManager patch. The V-5.4a release now sidesteps all of these problems.
If you are upgrading from a prior device, and following the upgrade procedure in PalmOne's documentation, note that it is IMPERATIVE that you rename the Backup Folder before attempting to synchronize with an existing profile (this information was omitted from some versions of PalmOne's directions that I have seen!).
If you upgrade using a version of DateBk5 prior to V-5.4, p5, you may find that the Phone button gets "hijacked" by DateBk5 with no obvious way to reset it. If this happens, download the P5 (or later) release (see right-hand sidebar on DateBk5 web page: http://www.PimlicoSoftware.com/datebk5.htm) and run the applet resetphonebutton.prc (in the AdvancedStuff.zip archive that is in the main DateBk5....zip download) to re-assign the phone function to that button.
If you have a problem synching the calendar and other PIM databases on a Verizon Treo-650, the problem is that with Verizon's 'Wireless Sync' app, you have to make sure that under connection settings - advanced - that 'enable other sync apps' is checked.
Tungsten T3 and TE and issues with their proprietary PIM databases
With a T3/TE, you will want to be using no
version earlier than V-5.1b, s7. This includes support for the portrait and landscape modes on the T3. It also
prevents most duplicate alarms on both the T3 and the TE AND solves the
Palm Compatibility layer flaw of not properly synching records. A download
link for the latest step preview is always displayed in the right-hand
sidebar of the DateBk5 web page.
The T3 & TE also come with new PIM databases and applications and a
huge patch to the Palm OS (The "DataManager Patch") which attempts to provide backwards compatibility
with existing third party apps, but it is not all that reliable and can
cause both crashes and synchronization problems. This will of course
result in problems with any third party app that works with the PIM
databases. The most recent V-5.1b release manages to sidestep most (if not
all) of the flaws in Palm's compatibility/mirroring code. Sometimes the
DataManager patch can cause a delay exiting DateBk5 (and also a strange
"clicking" sound). V-5.4a significantly reduces all these
problems by completely bypassing the DataManager patch for most operations, so you should definitely install this release.
PalmOne has also just released an updated DataManager patch for the Tungsten E and T3 and the Zire-72 and Zire-31 and it is strongly
recommended that you download and install this patch to improve the
reliability of your device (in particular, it fixes the serious bug of
getting stuck in endless Dmwrite Error loops):
http://www.palmone.com/us/support/downloads/pim_update.html. THere is
a similar fix for the T5: http://www.palmone.com/us/support/downloads/tungstent5/tungstent5update.html
Also, the new PIM Databases have some new fields in them (such as the
Location field in the calendar database). At this time (V-5.4a, s5) there
is some preliminary support for the Location field. Full support including
the ability to display and edit other fields in PalmOne's proprietary
Calendar database is expected in the next major release of DateBk.
T3 or E crashing on Global Find? This is a known bug in DocumentsToGo - go to DataViz and download a later version with the fix.
ToDo's crossed-off in DateBk5 not crossed off on desktop? The conduits that are shipped on your installation CD are defective. You need to replace them right away by downloading the latest version of the Palm desktop (V-4.1.4) from the PalmOne website. This will correct the problem of crossing off ToDo's failing to get crossed-off on the desktop.
If you use Journaler.exe, you will need to export the calendar file in the Palm desktop into a Datebook Archive type file (*.dba) for Journaler to be able to read it (be sure to export as a Datebook archive and NOT a calendar archive!).
The new V-5.4a release of Datebk5 (see
DateBk5 web page) will run much faster and more reliably on the newer
PalmOne devices (Tungsten T3, E, T5, Zire-72, 31, Treo650), so you will
likely want to install this new release.
High
resolution (320x320 & 320x480) screens on new Palm OS devices
(including Tungsten T3)
DateBk5 supports small and tiny fonts on 320x320 screens on both Palm OS 5.0 and OS 4.0 devices which support hi-rez screens (Clie, TungstenW). On OS4 Clie devices, small/tiny fonts are not available in the day view because the Clie does not support the use of these fonts in editable fields.
There is full support in V-5.1b for the collapsible graffiti area on the Garmin iQue-3600, ALL Clie devices OS4, OS5 and in addition, landscape mode on UX-50/UX-50, portrait and landscape mode on the T3 and TapWave. Collapsible graffiti on Handera is not currently supported and there are no plans at this time to support it.
Garmin iQue3600 GPS enabled Palm device
Be sure to download the interim release in the right-hand sidebar to gain support for the collapsible graffiti and also sidestep a few anomalies in the Garmin Palm OS (such as the graffiti area getting unexpectedly erased on exit from the preference dialogs.
There is no wide-screen support at this time for the Alphasmart Dana. I intend to look into this more closely when addressing the similar wider-screen support issue in the UX-40/UX-50 Clie devices.
The only known issues are as follows: if an alarm goes off while a call is in progress, the phone can crash. This appears to be an issue only with early firmware releases of the phone as it does not appear to happen on currently shipping phones. The custom alarm sounds on the 7135 using mp3's are not supported at this time by DateBk5. Dialing is not supported directly from DateBk5, although the latest step release of DateBk5 (http://www.PimlicoSoftware.com/datebk5-v54a-s5.zip) supports the third party application TAKEphONE which provides for dialing from the Address Details screen. Vibration is implemented with undocumented, proprietary routines and not the standard Palm OS API's (which are available in that version of the OS), so vibration is not available through DateBk5 (but can be made available by disabling DateBk5's alarm handling - ALARMS tab of the main DateBk5 Preference panel (Options | Preferences in any view).
Samsung SPH-I300/I330 Palm Phone?
DateBk5 has native support for dialing the Samsung phone from within DateBk5 dialogs. There is no support for the 160x240 screen.
There is an issue with the placement of the Datebook+ button which, unlike most other Palm OS devices, has its default position now on the Second button. In the main preferences panel in DateBk5, tap on the VIEWS tab and change the entry in the popup list to the right of the DATE button to read 2 (for the 2nd button) rather than the normal 1. You can then define which of the other 3 hardware buttons (if any) are to be used for opening up split-screens.
The TREO 600's vibrating alarm feature is NOT Palm OS compatible and but IS nonetheless nicely supported by DateBk5 (including the ability to specify the number of times it vibrates). DateBK5 also supports vibrating and flashing LED alarms on any OS 4.0 and later device where the support is provided by the Palm OS.
DateBk5 V-5.1a fixes the problem with floating events (completed floating events could get moved to today's date if the built-in Datebook app was run), duplicate alarms, and also permits the use of digits in the time selection dialog without setting numeric mode.
You will definitely want to use the very latest release of DateBk5 with a Treo-600 as extensive support has been added for the one-hand navigation feature on that device.
DateBk5 makes use of the high resolution fonts in the second weekly view (starting with V-4.0e). If you are seeing strange drawing problems, make sure that you have the SYSTEM PREFERENCES set for SCALE TO FIT mode, as if you use the top left/center options, the screen may not draw properly in certain circumstances (viz. alarms). The high resolution font is optionally enabled in the second weekly view with the 'Cond./Alt. Font' option in the PREFERENCES dialog of that view. When checked, DateBk5 will use the high resolution font to display seven lines per day in the weekly view and three lines per day in the two-weekly view. But there are a few cosmetic display issues due to the non-integral scaling (1.5x) on that device. DateBk5's icons and some other bitmaps, plus vector-drawn items are a bit distorted by non-integral scaling. However, this does not affect the performance of the program and is largely a cosmetic issue. At this time, there are no plans to support the resizable graffiti area as that would require extensive code changes.
DateBk5 also has extensive support for the Jog Wheel (much more than in Handera's own modified, standard DateBook application).
There are two known flaws/anomalies in the Handera Palm OS: the last few items on the OPTIONS menu in DateBk5 are not immediately accessible (the menu just closes up without selecting an item). To access those items, tap on a menu item HIGHER up in the options menu and SLIDE the stylus down to select an item. Handera has already fixed this problem and the fix will be present in the next OS release. There is also a problem with the buttons on the bottom row sometimes getting overwritten by items in the Day View table. This is also a bug in the Handera OS and their latest OS release fixes most (but apparently not all) of these issues.
Handspring's flashing LED alarm feature is NOT Palm OS compatible and requires proprietary code to support it, so it is not supported at this time by DateBk5.
There are a few anomalies that have been reported due to some conditions that only occur on Kyocera's implementation of the Palm OS: there appears to be some issue with alarms that I'm waiting for more information/confirmation on (alarm does not go off if flap is closed? - apparently there is some custom hook in Kyocera's datebook app to handle this? Finally, the problem of the DateBook button not properly cycling through the views occurs in the regular datebook application as well and is a bug confirmed by Kyocera tech support. Some Kyocera users are reporting problems with erratic digitizers - this would not be a DateBk5 problem.
Jog Dial on the Sony Clie/Navigator on Tungsten with DateBk5
DateBk5 has extensive support for the Jog Dial and Navigator buttons. You can select items in the day and list views and pop up notes, links, details on the item, select days in the month, 4-month and yearly view and popup the list of items on that day, etc.
Why don't I see PCM sounds on OS5 Clie devices?
DateBk5 supported PCM sounds on OS4 Clie devices, but when OS5 was released, Sony removed their PCM sound library and provided developers with no information on how they were now handling PCM sounds. In early May, 2003, (under pressure from developers it would appear!), Sony then released some documentation on how to drive the Yamaha sound chip. However, this is a completely new and rather low level API for handling these sounds which will require a fair amount of work in DateBk5 to support. In general, I do not include large amounts of code to support proprietary features on Palm OS devices when the OS itself has more than adequate support using standard Palm API's that work on multiple Palm devices. I may make an exception in this case due to the popularity of Clie devices, but any support will not appear until after the next release of DateBk5.
Upgrades, Other Versions, Future Releases
Can I be a beta tester for future releases of DateBk5?
Yes. you can sign up for the DateBk5 Beta mailing list. You will then be notified about the beta test. The only requirement to be a beta tester is that you be a registered user of DateBk5.
Are there versions of DateBk5 in languages other than English?
Yes. There are links to those versions from the DateBk5 web page (go to http://www.PimlicoSoftware.com/datebk5.htm and see the top right). Right now German, French and Chinese are supported. Dutch is being worked on and there has been interest in Italian and Spanish, and Portugese although work has not started yet on the last three. The German and French versions are marked as a Preview because there is still a bit more work to be done on refining the translations, but the program itself is completely stable...
DateBk5 has suddenly become unregistered and says the trial period is over, why?
There are two possibilities here:
Your registration code is
no longer in your DateBk5db preference database - most likely because this
database was deleted or not restored after a backup. If DateBk5 finds this
database missing, it automatically regenerates it, but without your
registration. If this is the case, just re-enter your registration code
into the REGISTER SOFTWARE dialog of the OPTIONS menu in any view.
You have changed your HotSyncUser name. Your registration code is specifically tied to your HotSyncUser name, so if you change it, you will need to get a new registration code. You can request a new code from Pimlico Software by sending an email to Pimlico Software Customer Support with your old user name and your new user name (include as much information as possible for fastest processing - including your original order # will always speed up the process). Another simple solution is to just reset your HotSyncName back to its original value:
The following procedure will allow you to change your HotSync Name without affecting anything you have installed on your Palm Organizer:
1. Run the Palm Desktop application
2. Select USERS from the TOOLS menu
3. Tap on your HotSyncID in the list to select it
4. Tap the RENAME button.
5. Type in your new/correct HotSyncID now very carefully
6. Tap OK to return to the USERS Dialog
7. Tap OK to exit out of the USERS Dialog
8. Exit out of the Palm Desktop Application
9. Do a regular HotSync - this will copy your corrected name down to your Palm Organizer.
You will now be able to insert your original registration code.
Note:: on a MAC, you will need to make this name change in the HotSync application itself rather than the Palm Desktop Application, but the steps will be similar to the one's above!
Note: Changing the user name does have some consequences if you're a user of Pocket Mirror though - nothing syncs afterwards. As it turns out, there's a Note folder added to Outlook called Pocket Mirror. The note contains the user name as it was originally set up in the Pilot. Deleting the note and then having Outlook overwrite the Pilot fixes things. There's a note about it at the Chapura web site.
All my preference settings from DateBk3 seem to be lost when I upgraded, why?
DateBk5 is a completely separate program from DateBk3 and has its own set of preference settings which are not compatible with DateBk3. In the same way that DateBk3 maintains separate preference settings from the built-in datebook application, DateBk5 maintains separate settings from DateBk3. So you will need to re-enter all your preference settings including information in Category profiles (such as icons, show/hide etc.).
DateBk5 is priced at $24.95 with an upgrade price of $10 for existing, registered DateBk3 users and $15 for existing, registered weekview users. V-5.0 of DateBk5 is a free upgrade for all registered DateBk4 users. Not all major upgrades are guaranteed to be free. However, in those cases where there is an upgrade cost, there may be, for a limited time following the release, a free, automated upgrade system which you will be able to use IF you can provide the specific information in the Pimlico registration database (check with the Pimlico Home page to see if such an arrangement is still available). Note that neither Handspring's Datebook+ application (present on all Handspring devices) nor the built-in datebook application (present on ALL Palm devices) qualify for any special upgrade pricing. Special upgrade pricing is specifically for users who had previously purchased Pimlico Software products.
If you are a registered user of DateBk5, you will not be notified of releases unless you specifically sign up for the DateBk5 mailing list. You can do that from the DateBk5 Support Page. This is a user-managed list - so you can change your email address, or remove your name whenever you want. I intend to do a one-time mailing to all registered DateBk5 users reminding them of this fact as this is a change from past policy. With the ever-increasing amount of unwanted email, I prefer to have an opt-in mailing list rather than send out hundreds of thousands of notifications, many of which may not be appreciated for whatever reason.
I have a great idea. How about adding support for...
A checkbox in the Alarm Dialog for ToDo's
This is a common question. So why ISN'T it done? Because of the way the Palm OS works - when an alarm trips, the alarm handler actually runs in a separate 'thread' from the main DateBk5 code - so in some sense, there are two separate tasks both trying to access the datebook database. Since the main thread already has the datebook database open for R/W, the alarm thread cannot also open that database for writing. So if a checkbox was present, DateBk5 could not write to the database but would have to somehow save the request for later processing by the other thread. Note that you can tap the EDIT button (which re-launches DateBk5 in a new thread with the item selected in the details dialog where you can mark the item as done. This workaround takes far, far less code to implement. Most likely this issue will get addressed in a future release when considerably more memory is available on Palm devices.
More Categories or more than one category assigned to an event, ToDo, memo or Address item
Categories are a feature of all Palm OS databases and are part of the header for a Palm OS record. Because of this, the limitation of 16 categories is hard-wired and not something that can be changed. Equally, assigning more than one category to a record is also impossible since there is only one four-bit field to hold the category information. Any solution to extend the way in which categories work would by definition have to be proprietary and would therefore not synchronize properly with any conduits anyway...
The Clie's small font in the Day View
Support is not likely to be added in the Day View at this time for OS 4 devices as DateBk5 supports convenient in-place editing of appointments and Sony has not provided any support for use of high resolution/small fonts in Palm OS tables. Support for small fonts in the day view on OS5 devices was released starting with the #7 preview of V-5.0c (but only for Western European fonts).
As a current workaround for OS4
and earlier devices, You may be able to use FontHack in
conjunction with some specially designed Clie fonts that some third party
providers have developed such as
http://www.pilot.sk/lubak/cliefonts.htm
On low-resolution device, Pixie fonts from
TwoKidsInAGarage.com works well
with V-5.0b or later of DateBk5 (make sure you are using V-5.0b or later as V-5.0a did not cater
well to really tiny fonts in the day view). There are some Clie devices on
which the fonts do not appear to work (i.e. the system screens don't appear
properly and so DateBk5 won't display anything properly either), doing a
contemporary search though www.google.com
for something like "Palm + OS + fonts + Small" will usually yield some good
resources.....
The resizable graffiti area in the Handera, Sony or Samsung devices
Both Handera and Sony provide documentation for the resizable graffiti area, while Samsung does not release any internal documentation (although some enterprising hackers have already reverse-engineered the necessary instructions to support it). The problem is that with a huge application like DateBk5, it requires a not insubstantial amount of code and effort to support this functionality. On a Handera device, the resizable graffiti area is only accessible in the high resolution mode, which means that DateBk5 would have to run the entire screen in high resolution mode in every dialog/screen where the resizable graffiti area was needed. At this time, there are no immediate plans to support this feature on the Handera. On the Sony devices (NR-70) it was relatively straightforward to provide that support and it has now been included in V-5.0b of DateBk5.
The new Attention Manager of OS 4.0
Since DateBk5 has to run on all versions of the Palm OS, it needs to support the Alarm Manager and not the Attention Manager (which was a new feature in OS 4.0). Due to Palm OS limitations, there is insufficient room to include support for both the Alarm Manager and the Attention Manager, so a decision was made to just support the Alarm Manager. Note that the Flashing LED/Vibrating alarm features of Palm OS 4.0 are supported, but in DateBk5's alarm preference dialog rather than the system preference dialog. Most likely a future version of DateBk5 subsequent to forthcoming V-5.0 will only provide OS 4.0 compatibility and could therefore utilize the Attention Manager without any compatibility issues.
The Handspring Edge's or Samsung phone's vibrating alarm
Both Handspring and Samsung are OS 3.5 devices and since the Palm OS did not provide support at the OS level until OS 4.0, both companies chose proprietary implementations for their alarm enhancements. As noted previously, Samsung does not document the functionality needed to access this feature (although some enterprising hackers have already reverse-engineeredit). Handspring has not officially documented the Edge's alarm either (although they did release some sample code on a support forum some time ago). At this time, DateBk5 only supports the alarm enhancements that are part of OS 4.0. This issue is currently under review.
Having monthly view display icons/appts on days outside of the current month
The reason it has not been done yet is not any disagreement as to whether or not it would be nice - although it would have to be an option as some people do not like to see data outside of the current month as it can be confusing (example - you want to see how many pay periods there are in the month just by looking for icons - in that case, you DO only want to see the current month and nothing else). But there are compelling technical reasons why this is not done and that has been the primary issue to this point. There are many, many little things like this that could be done, but when they are expensive code-wise to implement, it means the size of the application would balloon substantially. There are still many users on systems that are cramped for memory - for every email like this suggesting a new feature, I have an email from a user on an older device screaming about how large the application has become and how all these new features are useless if they can't install the app (which is a point well taken).
Silencing alarms when I go into a meeting
First, there are hacks available that will silence ALL alarms on the Palm device and also for a selected period of time. Second, you can of course turn off the alarm sound at the System Preference screen. Third, you can change the profile for each category within DateBk5 to be displayed silently or completely ignored (you could then save it as a "quiet" view that you could easily invoke). Finally, by tapping on the NEW button (with the option selected to display all features) you can select NEXT ALARM which will alert you to the presence of an alarm that might go off in the meeting.
Creating new events in List, weekly, monthly views, etc.
The problem here is that to enter a new event, one has to have both access to the Details dialog AND access to create the description of the item. Having those in separate dialogs would obviously be very cumbersome which is why it has not been done (quite apart from the complexity of implementing it). However, this has now been done with DateBk6.
Problems, Bugs, Odd things
Why does the system date sometimes fails to advance on my Palm Organizer?
This is a known flaw in the Version 3.1 Palm OS that runs on Palm IIIx, IIIe and V organizers. This problem has now been acknowledged by Palm Computing and has NOTHING to do with any third party software.
There are conflicting reports from Palm Computing about
this problem. Sometimes, Palm claims that the date slipping problem has now been fixed in an OS V-3.11 update - You can download the update from Palm Computing's web page on this:
www.palm.com/custsupp/downloads/upd311.html
You will need to do a hard reset and then install this upgrade.
My screen has split with Addresses showing (or memos or ToDo's) - how do I close it?
If your calendar now shows your addressbook
or memos in split or full screen and you don't know how to get rid of it,
tap the down arrow at top left and select Close
Window.
A new problem has appeared -- the alarm does not sound unless my unit is powered on. Why is this?
This is a known flaw in the Version 3.1 Palm OS that runs on Palm IIIx, IIIe and V organizers. This problem has now been acknowledged by Palm Computing and have NOTHING to do with any third party software.
This
problem has NOT been fixed. Palm Computing does know about this issue. A
discussion with some OS programmers at Palm indicates that the problem is
caused by the Palm OS thinking that the battery level is much lower than it
really is. As a result, the Palm OS thinks there is insufficient power to turn
the machine on or ring the alarm and intentionally avoids doing that as a
power-conservation measure.
It appears that this is less likely to happen if you keep the batteries charged up (which is probably why Palm V users see this less often as they tend to top up their Lithium Ion battery all the time).
A soft reset will temporarily "fix" the problem, but it will come back. OS 3.3 definitely has the same bug. Hopefully, Palm Computing will release an OS update fix for
it at some point in the future. If you do a soft reset, make sure the
batteries are FULLY CHARGED first.
Most likely this is a problem with a hack. The problem can be due to a bug in a hack, a hack that consumes too much stack space, or some other unspecified interaction problem which may not necessarily be a flaw in the hack itself, but rather just an irresolvable, incompatibility problem. To see if this is the problem, do a WARM RESET (hold the up button while poking Reset). This prevents the Reset message from going out to all loaded applications (in particular, Hackmaster will not see the reset and will therefore not reload all the hacks). Run for a while to see if the alarms are now running reliably - they probably will be. Add your hacks back in one by one until you find the culprit. Any alarm that plays around with the timer or the clock is a likely candidate for causing the problem.
There is also a serious bug in all versions of the Palm OS relating to alarms: under low memory conditions, the application underneath the alarm dialog may be told to redraw its screen but without access to all that application's memory and that can easily crash the application below. There is no workaround for this problem and no available solutions at this time. There is also a further problem with alarms in OS 3.5 that has not been resolved - but neither of these problems are likely to be seen during normal usage.
I have a Verizon Treo-650 and it won't sync the calendar
The problem lies with Verizon's 'Wireless Sync' app. You have to make sure that under connection settings - advanced - that 'enable other sync apps' is checked. Then it works fine.
USA has changed DST rules for 2007 - what do I need to do if I'm using TimeZones?
All you need to do is edit the WORLD TIMEZONES memopad record that has all the timezone information including the rules for handling Daylight Savings in different parts of the world. The default data in that record uses rule 'A' for the USA and for 2007 it should be defined as:
.A 2103 1111 US Std. - for 2007 (old value was: .A 1104 L110 US Std.)
2103: The '2' says the "second" day of the week, the '1' indicates Sunday, and 03 indicates the month of March. 1111: The '1' says the 'first' day of the weeks, the '1' indicates a Sunday, and 11 indicates the month of November. So DST runs from the second Sunday in March through the first Sunday in November for 2007.
You can also just download the current release of DateBk and unzip the dbSetup.prc file and run that to re-install the World Timezones database as that now includes the correct information for 2007.
The conduit software is hanging or crashing when it reaches the Calendar Database (PalmOne devices only)
There is a known bug in all PalmOne devices that feature the proprietary PIM databases rather than the traditional PalmOS PIM databases. PalmOne has a huge patch to the Palm OS (The DataManager Patch) which attempts to provide compatibility with the traditional Palm OS PIM databases, but this patch has stability issues and several known flaws. One of these flaws is that deleted events in the PIM databases can cause the DM patch software to hang up the conduit. To fix this problem, run the very latest version of dbScan (copy in the AdvancedStuff.zip file), tap on the NEITHER button, and then select REMOVE ALL DELETED RECORDS from the OPTIONS menu. Tap the PalmOne button and re-test. If necessary, try repeating this and tap the PalmSource button as well. Usually, this resolves the issue.
Treo-650/700 is unexpectedly turning itself on
First, if this happens right around the end of the year, it may be the problem with alarms set on birthday contacts - this is not a Datebk issue - it is covered in Palm's FAQ's and is a problem they have yet to resolve in their devices.
A second cause is if the Treo is powered on, and you have ENABLE NETWORK TIME checked, and you are in a marginal service area where the device is trying to connect to the digital network rather than roam. When this happens, the device will broadcast a date/time change to all apps whenever it manages to momentarily connect to the digital network. However, to avoid duplicate alarms from the built-in calendar application, DateBk5 has to turn on to squash alarms set by the built-in application and this is what can cause the device to power back on. The only resolution to this issue is to either uncheck the box to enable network time, or to uncheck the box DateBk5 handles alarms in the alarms tab of the main DateBk5 Preference panel (Options | Preferences in any view) and let the built-in calendar app handles alarms, although you will then lose some of DateBk5's nice snooze handling, etc. Unfortunately, further testing has shown that there is apparently a bug in that even though you UNCHECK the box to enable network time, the telephony routines are still issuing a system-wide broadcast for the time change (even though it's not supposed to under these conditions).
I'm getting duplicated Alarms, why?
After a hotsync or reset, the built-in datebook application is run by the palm OS to reset its alarms. Normally this is not a problem as DateBk5 will override the Datebook alarms. However, if the next alarm was entered on the desktop, the datebook application will sound its alarm and DateBk5 will not be aware that this has happened. To avoid duplicate alarms, just make sure that you run DateBk5 immediately after you do a hotsync.
If you have a Handspring Visor, you may be getting duplicated alarms from the Datebook+ application as versions of DateBk5 prior to V-4.0d did not know about that application. If you are have a Visor Deluxe or other Visor running OS 3.1H, you can solve this problem easily by installing the Dtbkplusstub.prc application in the DateBk5.zip archive and that will completely silence the DateBook+ application. Do not install this stub with Visors running OS 3.5 or later (Prism, Platinum, Edge, etc.) as it will have no effect.
If you have a Tungsten E or T3, you may be getting a duplicate alarm from the proprietary Calendar application on that device which earlier versions of DateBk5 are not aware of. In that case you will need to download the very latest version of Datebk5 (consult right-hand sidebar on DateBk5 web page for latest release).
There is also a small applet called dbAlarm which will automatically silence the alarms in the built-in datebook applications. However, it is important not to blindly delete this application with the Palm launcher as in order to work it must have the SAME creatorID as the built-in datebook application which means that the Palm launcher would also remove your built-in datebook with all your calendar data. There is no problem using this applet provided that you read the READ-ME-FIRST... file for the directions on how to uninstall the applet (should you ever need to do that).
On a Clie, I get this message: DateDB.c, Line:2537, An earlier alarm was found in skipped records
This is a known bug in the Intellisync Lite conduit. If you run dbScan, you will typically see that there are records out of order because the conduit did not put them in the correct chronological order.
There are two solutions you can use here:
(1) Replace Intellisync Lite with Chapura's PocketMirror - a more robust and mature conduit that does not have these kinds of elementary bugs.
or,if you wish to continue using Intellisync Lite...
(2) Go into the APPTS tab of the main preference Panel in DateBk5 (Options | Preferences in any view) and check the SORT DATABASES option. This option is only in DateBk5 for one reason - to RE-SORT the database after a hotsync in order to correct bugs in faulty conduits. Most likely if you do that, it will sidestep this problem. But it will also mean that it will take several seconds longer for DateBk5 to first run after a hotsync.
I get a DmWrite error constantly and cannot use DateBk5 (Tungsten/E, T3 only)
All these types of DmWrite
errors come from the PalmOne DataManager Patch which always sits
underneath any application that accesses the standard PIM databases. They
HAVE fixed this bug in the DataManager patch that ships on the new Zire-72
and 31, so they certainly know about the bug! A fixed DataManager patch
for the Tungsten/E and T3 has now just been released:
http://www.palmone.com/us/support/downloads/pim_update.html.
Installing this is highly recommended for all
Tungsten E and T3 users!
The precise problem: the PalmOne code crashes if there are any deleted,
but not archived, records in the classic PIM databases. A feature has been
added to the dbScan utility to go through all four PIM databases and
remove all deleted records, and then their code does not crash.
You will DEFINITELY want to be using the latest release of DateBk5 (go to
http://www.PimlicoSoftware.com/datebk5.htm to see what the latest
version is).
This version works around several other serious bugs in this device (DataManager
patch causes autoshutoff to fail in some cases, items do not synchronize
properly to the desktop, screen redraw issues, etc.). It also supports the
portrait and landscape modes of this device.
Take the version of dbScan (V-1.7d) that is in the AdvancedStuff.zip
archive and do not invoke the scan, but rather use the item in the Options
menu to remove all deleted records, and the DmWrite errors will go away in
almost all cases. If you STILL have a problem, you may need to delete the
DatebookDB database (using a third party file utility like FileZ) on your
handheld and set the conduit so the desktop overwrites the handheld. You
can download FileZ from: http://www.PimlicoSoftware.com/filez.prc
There is still an issue that crossing off ToDo's in DateBk5 sometimes does
not synchronize to Outlook, but PalmOne has released their new V-4.1.4
desktop where they have FINALLY fixed that bug as well, so you may want to
download that right away as it also fixes several other bugs as well.
If you use ANY backup program, be aware that none of them were compatible
with the proprietary databases on these devices and specifically cause the
DmWrite Errors that you were seeing when attempting to restore the
databases. Even if the errors do not occur, the clash between the
proprietary and regular databases can result in lost data, etc. So be SURE
to update to the very latest version of any such backup program (Backupman,
BackupBuddy, etc.).
My ToDo/Addr/Memo buttons no longer run those apps while DateBk5 is running - why?
This is covered in a preference option in the PREFERENCES dialog that you reach through the VIEWS tab of the main preference panel (in the popup list for each button assign a number from 1-4 to designate which physical button you want to use, or a hyphen if you want to ignore it). Note, however, that if you leave DateBk5 in control of those buttons, you can STILL access the original application assigned to that button by simply pressing the button twice, quickly (you can also adjust the time between key presses to do this by a preference option at the bottom of the dialog). But if you uncheck this preference option, you can still open the windows by tapping on the split-screen menu icon and selecting the database you want to open.
The Datebook button does not cycle through the views as documented - why?
There are four possibilities here: (1) you do not have the BUTTON USES preference option (PREFERENCES, Day View) set to cycle through the views (highlight all views you want to cycle between, or (2) you are using AppHack and have not programmed all the secondary key presses to also invoke DateBk5, or (3) you did not enable the use of the Datebook button (VIEWS tab of main preference panel, make sure the right number is in popup list next to date - normally '1' if the Datebook button is the left-most button, but it would be '2' on a Treo, or '3' on a Sony UX-40/50 etc.), or (4) you have a Tungsten or other OS5 device and are not using V-5.1b.
Why does the monthly view not show untimed events?
It does - but you have to set the preference item in the monthly view to display them - just like the regular datebook application. DateBk5 now defaults all these settings to on.
Why does the monthly view not show icons associated with categories or timezones?
It does - but you have to set the preference item in the monthly view to display them. Go to VIEW DISPLAY OPTIONS (in the OPTIONS menu) and check the box: Show category/timezone icons
How do I get standard holdays into my calendar?
There are many hundreds of calendar collections for the Palm OS available throughout the internet that you can download and install (since Datebk5 uses the same database as the built-in calendar application, any such collection that works with a standard Palm OS device will by definition work fine with Datebk5. If you use MS Outlook, that program already has a feature to import standard holidays. A typical freeware collection of US holidays can be downloaded by clicking here.
I keep on getting the same icon on all my appointments (or ToDo's) even though I don't assign one?!
This means that you have assigned a default icon to either your default creation category or timezone. First go into the OPTIONS menu and tap on Appt Categories (Show/Hide Category in earlier versions of DateBk5) and then see if that icon appears to the left of UNFILED (or if you use categories, your default creation category). If there is nothing there, go to the ZONES tab in the main preference panel and tap on Current Zone and see if you have any icon attached to a timezone. When you find the icon in either case, tap on it to bring up the ICON dialog and then tap the REMOVE button to remove it.
I am having difficulty with hi-rez icons (no display in small/tiny mode, not changing, crashing, etc.)
First, high-density icons are only supported on V-5.1a or later. If you have V-5.0b, you will have to upgrade to use high-density icons.
An icon is *NOT* just a single bitmap. It is a collection of bitmaps which may have one or more bitmaps. Typically when using hi-rez icons, you may also have LOW-REZ versions of the icon in that same bitmap collection (you can access these individually in IconMgr with the popup list on the top line).
In small/Tiny mode, DateBk5 draws a half-size icon by one of two different techniques. If there is a low-rez version of the bitmap for that icon, then that bitmap is used for the display. If there is no low-rez version available, AND if you have an OS5 device, then DateBk5 will automatically rescale the hi-rez icon to half-size for display. On an OS4 device, nothing will display if there is no low-rez bitmap. If you have an OS4 device and see no icons in small/tiny mode, this is because you have no low-rez versions of your icons - those you will have to create.
If the issue is that you have changed your high-density icons but it appears the same in small/tiny mode, the reason the icon did not change is that your change was only made to the hi-rez version and not the low-rez version. If you have an OS5 device, you can choose to simply delete all the low-rez versions and just have DateBk5 automatically construct the low-rez version from the hi-rez version (obviously the automatic construction will not be as good as a hand-tuned low-rez icon). Or, and you will have to do this on an OS4 device, you can edit BOTH the hi-rez and the low-rez versions of the icon.
I have timezones installed but the system clock did not change when Daylight Savings changed?
The timezone feature does not automatically change the system clock when Daylight Savings Time changes. There are hacks that will do that if you need it, or you can just set two yearly alarms to remind you of that change. The new V-4.0 Palm OS now supports timezones and future versions of DateBk5 will take the timezone information from the Palm OS so it will be up to the Palm OS to handle this (which is where it should be handled anyway).
That is intentional. Time bars are ALWAYS shown if there is an overlap of events on that day, even though the preference option is unchecked.
Why does the week number always display as 0 or display the wrong number?
Either you picked a custom week number and failed to update it for the current year, or you inadvertently switched from Palm Std.# to the Custom week number. Go into the main preference panel (Options | Preferences in any DateBk5 view) and select the Date/Time Tab. Then select Palm Std. or toggle Custom and specify the starting week for the current year and for the next year. Palm Std. matches the built-in datebook application, but may not necessarily match the week number that you wish to use (which is why there is that custom option).
Why does the day in the weekly and monthly views flash rapidly and then slow down (or stop blinking altogether)?